topic changing subscription in Get Support

changing subscription

alexBozheva — Sun, 22 Sep 2024 14:07:31 GMT

if I change my subscription before the renewal date in October, will I be reimbursed the pro-rated difference?

Re: changing subscription

kb_mv — Sun, 22 Sep 2024 14:10:37 GMT

@alexBozheva No you will not. Better to select change at next renewal.

Re: changing subscription

Chalupa_Batman — Sun, 22 Sep 2024 14:11:40 GMT

Good Morning @alexBozheva

No, you will lose it. This is pre paid service meaning you pre pay for what you want. This is why it is always best to do it on RENEWAL date. Unless there is an urgent need for data or something and you see the value in changing and don't mind losing whatever you already paid to get that data.

Re: changing subscription

slusagm — Sun, 22 Sep 2024 14:33:02 GMT

no reimbursement for early plan change before end of the current cycle

So, it is better to use Change on Renewal for plan change. But if you already used up all the data, then yes, you might want to use Change Now option. And if that is the case, you already used up data, so you didn't lose much even without reimbursement

Re: changing subscription

alexBozheva — Sun, 22 Sep 2024 17:47:14 GMT

thank you for your answer! 🙂