topic Re: Customer service in Get Support

Customer service

Danlad — Sat, 21 Sep 2024 21:57:27 GMT

Is there anyway to talk to a real person at customer support

Re: Customer service

computergeek541 — Sat, 21 Sep 2024 21:57:49 GMT

@Danlad wrote:
Is there anyway to talk to a real person at customer support

Customer support agents are contacted by using the chatbot. While the chatbot is automated, it provides the option to contact customer service.

Re: Customer service

BKNS27 — Sat, 21 Sep 2024 22:00:00 GMT

@Danlad

Sorry, PM is an online service so only communication with an agent is Chat/dm/pm. Since you are a member since 2023…you should be aware of this.

Click on The Chat bubble and type in Submit a Ticket.

Normally if it is a common issue, members here can provide you with recommendations.

What is your issue?

Re: Customer service

Danlad — Sat, 21 Sep 2024 21:59:55 GMT

Thanks

Re: Customer service

mdrp — Sun, 23 Nov 2025 18:18:36 GMT

I was blocked from use as i was told I hadn't paid my monthly bill yet my m/c shows the payment clearly. I had to pay this again today to gain access again! I also pay my husband's phone the same way, his is fine. please rectify the double payment