topic Re: Double Billed in Get Support

Double Billed

DQSQ — Sat, 21 Sep 2024 04:17:55 GMT

I have been receiving double charges on my CC statement. Can you please correct this. So far it has been for August and September

Sansan — Sat, 21 Sep 2024 04:28:53 GMT

@DQSQ If that is a fact, you would need to open a ticket with Public Mobile to review.

Is this new? And you don't have a second account?

BKNS27 — Sat, 21 Sep 2024 04:59:53 GMT

Please note that any over charge will remain in your account as credit to pay for your next month bill.

As note that PM is on a 30 day cycle so it is possible that there maybe 2 charges on months with 31 days.