topic Re: Billing for Transferred Number in Get Support

Billing for Transferred Number

BugsBunny1960 — Thu, 19 Sep 2024 13:36:23 GMT

Just discovered continued billing from Public Mobile for a number they no longer serve. How do I cancel service/billing for a number I transferred a couple of months ago? When I try to log into my account to cancel I am prompted to "Resume Activation" or return to the login page. I do NOT want to resume activation, I want to simply clean up, i.e. cancel, the billing/service with Public Mobile. How do I do that?

Re: Billing for Transferred Number

Handy1 — Thu, 19 Sep 2024 13:44:23 GMT

@BugsBunny1960

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Billing for Transferred Number

hTideGnow — Thu, 19 Sep 2024 13:45:24 GMT

HI @BugsBunny1960

if you already tranferred the number away, you shouldn't be charged further. Please message PM support agent for refund request

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Billing for Transferred Number

BugsBunny1960 — Thu, 19 Sep 2024 18:59:00 GMT

Thanks for the info!