topic Re: Botched number porting. in Get Support

Botched number porting.

wet-pants — Thu, 19 Sep 2024 20:24:11 GMT

Trying to switch to public. The number porting has been messed up. I've contacted the service provider and they advised no number transfer has taken place.

Re: Botched number porting.

coreym — Thu, 19 Sep 2024 13:10:43 GMT

I have the same problem. My phone is showing two sim cards like I am still linked to my old provider. And I cannot call certain people (specifically the members of my family that also tried to switch to Public Mobile). Text and data are not working. And it is impossible to contact any customer service. It has been two days since we switched. Starting to regret switching.

Re: Botched number porting.

Handy1 — Thu, 19 Sep 2024 13:17:41 GMT

@wet-pants And @coreym

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Botched number porting.

hTideGnow — Thu, 19 Sep 2024 13:46:28 GMT

hi @wet-pants

PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call