https://productioncommunity.publicmobile.ca/t5/Get-Support/lost-my-SIM-card/m-p/1254053#M865354 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/309260">@Manusha</a>&nbsp;</P><P>You can purchase a new SIM from a Telus/Koodo/Mobile Klinik store or from Amazon or order from PM (but this may take up to 3 weeks to arrive).<BR />Once you have the new SIM, login to your account and under the Account tab then to Change Your SIM Card.</P><P>If you are having issues login to your account. You will need to contact an agent by clicking on the Chat bubble and type in Submit a Ticket.</P> Thu, 19 Sep 2024 08:28:32 GMT BKNS27 2024-09-19T08:28:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/lost-my-SIM-card/m-p/1254041#M865345 <P>I am still paying my monthly subscription but lost SIM card, no space on my phone to download the app for e-sim. can I keep my phone number when get a new card, and where and how to do it, it does not allow me on my account page.</P> Thu, 19 Sep 2024 20:26:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/lost-my-SIM-card/m-p/1254041#M865345 Manusha 2024-09-19T20:26:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/lost-my-SIM-card/m-p/1254053#M865354 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/309260">@Manusha</a>&nbsp;</P><P>You can purchase a new SIM from a Telus/Koodo/Mobile Klinik store or from Amazon or order from PM (but this may take up to 3 weeks to arrive).<BR />Once you have the new SIM, login to your account and under the Account tab then to Change Your SIM Card.</P><P>If you are having issues login to your account. You will need to contact an agent by clicking on the Chat bubble and type in Submit a Ticket.</P> Thu, 19 Sep 2024 08:28:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/lost-my-SIM-card/m-p/1254053#M865354 BKNS27 2024-09-19T08:28:32Z