topic Re: How to check data used? in Get Support

How to check data used?

rollme1kenobi — Thu, 19 Sep 2024 20:27:18 GMT

WI sure would like to know how much data I have left at any given time. It’s September 19. In my Public Mobile app, it shows 1.56 of 50 GB used, “Last updated Aug 18”. This is useless, I’ve used much more than that. How can I know where I am in my usage at any time I check, with up to date figures????

Re: How to check data used?

BKNS27 — Thu, 19 Sep 2024 08:19:24 GMT

@rollme1kenobi

Clear the cache on your browser before login to your account online or login on the PM app.

Re: How to check data used?

softech — Thu, 19 Sep 2024 11:07:47 GMT

@rollme1kenobi I can see you are using the app already and not the browser

Try to logout the PM app and re-login and you will see the updated usage

Worst case, uninstall and reinstall PM app

Re: How to check data used?

kb_mv — Thu, 19 Sep 2024 12:45:55 GMT

@rollme1kenobi On my Android phone in the app, I pull down on the main/usage screen and it will update it.

Re: How to check data used?

rollme1kenobi — Thu, 19 Sep 2024 20:48:05 GMT

Issue has been resolved, refresh in app worked, tyvm all

Re: How to check data used?

computergeek541 — Thu, 19 Sep 2024 21:01:08 GMT

self solution removed