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    <title>topic Re: Account in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/m-p/1253717#M865138</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/474292"&gt;@Quakey&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;what account issue you need help?&amp;nbsp; you can share your question here and the Community composed of customers only might be able to advise&lt;/P&gt;&lt;P&gt;but if you need PM staff to help , then you will need to submit ticket.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please open ticket with PM support:&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class="lia-indent-padding-left-30px"&gt;&lt;STRONG&gt;1. Open ticket via Chatbot (need access to My Account):&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;At&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;https://widget.telus.tiia.ai/publicmobile/publicmobile.html&lt;/A&gt;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; Start by typing "&lt;STRONG&gt;Submit a ticket&lt;/STRONG&gt;", then click "&lt;STRONG&gt;Contact Us&lt;/STRONG&gt;", then "&lt;STRONG&gt;Other&lt;/STRONG&gt;", then "&lt;STRONG&gt;Log In&lt;/STRONG&gt;", finally click "&lt;STRONG&gt;Click here to submit a ticket ↗&lt;/STRONG&gt;"&amp;nbsp;&lt;BR /&gt;&lt;/FONT&gt;&lt;STRONG&gt;2. If you have trouble with Chatbot or you don't have access to My Account:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Private message CS Agent at:&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;EM&gt;**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/EM&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
    <pubDate>Wed, 18 Sep 2024 12:44:14 GMT</pubDate>
    <dc:creator>softech</dc:creator>
    <dc:date>2024-09-18T12:44:14Z</dc:date>
    <item>
      <title>Account</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/m-p/1253715#M865136</link>
      <description>&lt;P&gt;i need help on my account is there an admin that can help me&lt;/P&gt;</description>
      <pubDate>Wed, 18 Sep 2024 12:24:50 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/m-p/1253715#M865136</guid>
      <dc:creator>Quakey</dc:creator>
      <dc:date>2024-09-18T12:24:50Z</dc:date>
    </item>
    <item>
      <title>Re: Account</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/m-p/1253717#M865138</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/474292"&gt;@Quakey&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;what account issue you need help?&amp;nbsp; you can share your question here and the Community composed of customers only might be able to advise&lt;/P&gt;&lt;P&gt;but if you need PM staff to help , then you will need to submit ticket.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please open ticket with PM support:&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class="lia-indent-padding-left-30px"&gt;&lt;STRONG&gt;1. Open ticket via Chatbot (need access to My Account):&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;At&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;https://widget.telus.tiia.ai/publicmobile/publicmobile.html&lt;/A&gt;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; Start by typing "&lt;STRONG&gt;Submit a ticket&lt;/STRONG&gt;", then click "&lt;STRONG&gt;Contact Us&lt;/STRONG&gt;", then "&lt;STRONG&gt;Other&lt;/STRONG&gt;", then "&lt;STRONG&gt;Log In&lt;/STRONG&gt;", finally click "&lt;STRONG&gt;Click here to submit a ticket ↗&lt;/STRONG&gt;"&amp;nbsp;&lt;BR /&gt;&lt;/FONT&gt;&lt;STRONG&gt;2. If you have trouble with Chatbot or you don't have access to My Account:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Private message CS Agent at:&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;EM&gt;**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/EM&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 18 Sep 2024 12:44:14 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/m-p/1253717#M865138</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2024-09-18T12:44:14Z</dc:date>
    </item>
    <item>
      <title>Re: Account</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/m-p/1253958#M865163</link>
      <description />
      <pubDate>Wed, 18 Sep 2024 15:14:26 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/m-p/1253958#M865163</guid>
      <dc:creator>computergeek541</dc:creator>
      <dc:date>2024-09-18T15:14:26Z</dc:date>
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