https://productioncommunity.publicmobile.ca/t5/Get-Support/Rewards-change-this-month/m-p/1253614#M865068 <P>I just wondering this month public points change or not? I pay monthly $13 ,last 2 months I got 0.65 points for each month, this month I only got 0.55?is it correct or not ?thanks</P> Wed, 18 Sep 2024 00:06:51 GMT Shirly19 2024-09-18T00:06:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Rewards-change-this-month/m-p/1253614#M865068 <P>I just wondering this month public points change or not? I pay monthly $13 ,last 2 months I got 0.65 points for each month, this month I only got 0.55?is it correct or not ?thanks</P> Wed, 18 Sep 2024 00:06:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Rewards-change-this-month/m-p/1253614#M865068 Shirly19 2024-09-18T00:06:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Rewards-change-this-month/m-p/1253615#M865069 <P>If you think your points are missing&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/289962">@Shirly19</a>&nbsp;you're more than welcome to reach out to a CS Agent to confirm.</P><P><A href="https://www.publicmobile.ca/en/mb/get-help/articles/public-points" target="_blank" rel="noopener">https://www.publicmobile.ca/en/mb/get-help/articles/public-points</A></P><P>Here are how the point system works.</P><P>EDIT: It seems you're right.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chalupa_Batman_0-1726618237006.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/47CED82CBECC1CE350271CC869BC5814/responsive_peak/images/image_not_found.png" alt="Chalupa_Batman_0-1726618237006.png" /></span></P><P>5% of $13.00 is 0.65 in points. Please create a ticket below.</P><P>&nbsp;</P><P><SPAN>To</SPAN><SPAN>&nbsp;submit a ticket with CS Agent using this Chatbot link</SPAN></P><P><SPAN><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></SPAN><SPAN>&nbsp;</SPAN></P><P><SPAN>Type&nbsp;Customer&nbsp;Service&nbsp;and follow the prompts. If you are having any issues, here is a direct link by sending a private message</SPAN></P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437?emcs_t=S2h8ZW1haWx8a3Vkb3N8TFpUNEIyRTUxWFhIUTd8MTI0MTQwNXxLVURPU3xoSw&amp;emcs_t=S2h8ZW1haWx8a3Vkb3N8TTA5VUc5M0ZGTVRCNkZ8MTI0NTkyM3xLVURPU3xoSw" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P> Wed, 18 Sep 2024 00:11:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Rewards-change-this-month/m-p/1253615#M865069 Chalupa_Batman 2024-09-18T00:11:40Z