topic Re: compensation in Get Support

compensation

Duell — Wed, 18 Sep 2024 00:38:43 GMT

I see that Public put the money back into my account and was wondering if i would be compensated for allll the inconvenience - just wondering before my due date tomorrow

Re: compensation

hTideGnow — Tue, 17 Sep 2024 20:16:15 GMT

hi @Duell

how much money back? just mystery money deposit into your account? what the transaction history says? We are just customer, we don't know if you will have more money back, please ask support agent

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: compensation

Sansan — Tue, 17 Sep 2024 20:31:24 GMT

@Duell that's good news.

I would reply back to the old tickets and ask them. You have to continue to work with them until you are satisfied.