topic Re: # of Rings before going to voicemail in Get Support

Re: # of Rings before going to voicemail

Teecom — Tue, 17 Sep 2024 16:19:05 GMT

*61*1(your area code)5814001*30# doesn't work.

Re: # of Rings before going to voicemail

hTideGnow — Tue, 17 Sep 2024 16:48:02 GMT

hi @Teecom

what phone do you have

how about *61*16475804001*11*30#

Re: # of Rings before going to voicemail

Teecom — Tue, 17 Sep 2024 16:57:13 GMT

I have a iPhone 6s. I tried *61*16475804001*11*30# and get the error,

Re: # of Rings before going to voicemail

computergeek541 — Tue, 17 Sep 2024 18:55:56 GMT

@Teecom wrote:
*61*1(your area code)5814001*30# doesn't work.

The voicemail deposit number isn't always your area code plus that number. There are many area codes that do not have a voicemail deposit number. As for changing the number rings, this might no longer be possible because of a change in the functionality of conditional call forwarding at Public Mobile.

Re: # of Rings before going to voicemail

Teecom — Tue, 17 Sep 2024 18:58:48 GMT

I tried a bunch of stuff a few people suggested and nothing worked so I guess that's that. Thanks for your help.

Re: # of Rings before going to voicemail

hTideGnow — Tue, 17 Sep 2024 19:38:30 GMT

hi @Teecom

what phone is yours? only phones that are on VoLTE whitelist can use conditional forwarding

if yours is one. Even it does not work, you can try to ask support agent to fix the conditional forwarding first. If that is fixed, you can try the # of rings

Re: # of Rings before going to voicemail

Teecom — Tue, 17 Sep 2024 19:57:00 GMT

The phone is a iPhone 6s with the latest IOS 15.8.3 and voice and data is set to LTE on.

I don't know how to reach a support agent.

Re: # of Rings before going to voicemail

hTideGnow — Tue, 17 Sep 2024 19:59:11 GMT

sorry @Teecom , iPhone 6S is not on PM's VoLTE whitelist. So, the number of rings setup won't work.

Re: # of Rings before going to voicemail

Teecom — Tue, 17 Sep 2024 20:12:38 GMT

Well, that's the end of that then. Thanks for your help. 😁