Sim card

Millions — Tue, 17 Sep 2024 18:53:08 GMT

Can I keep my phone number if I seitch my sim card?

Re: Sim card

hTideGnow — Tue, 17 Sep 2024 16:43:25 GMT

yes, you can. Easy process

After you got your sim card, login My Account, then go to Profile page and click the pencil beside sim card number and update it.

if you cannot login My Account, then ask support agent to help to update the sim card number for you

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437