topic Re: Activation without app in Get Support

Re: Activation without app

Cone — Tue, 17 Sep 2024 11:40:18 GMT

The app is down and I can't activate my account after I just paid it said to go to the website to activate and when I go to the website it says to go to the app

Re: Activation without app

softech — Tue, 17 Sep 2024 11:52:50 GMT

@Cone

did you try to logout and log back in using the app? If you are really unable to use the app to proceed to the final step, you will need support to help. Please message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Activation without app

Cone — Tue, 17 Sep 2024 12:12:41 GMT

Re: Activation without app

softech — Tue, 17 Sep 2024 12:13:46 GMT

@Cone

please use the link I provided above to message support for help

Re: Activation without app

Cone — Tue, 17 Sep 2024 12:36:51 GMT

Thanks I have submitted my response to them

Re: Activation without app

Cone — Tue, 17 Sep 2024 13:14:29 GMT

Just try it again the app is working and I am all set thanks for your help