topic Re: TOOK MONTHLY PAYMENT 3 TIMES FOR THE MONTH OF SEPTEMBER in Get Support

TOOK MONTHLY PAYMENT 3 TIMES FOR THE MONTH OF SEPTEMBER

Tinky1 — Tue, 17 Sep 2024 10:01:30 GMT

From my credit card, September month payment was taken 3 times. Please refund it back to my account. My monthly payment was $37.33,including Taxes. Public mobile took 3 times of this payment. Please send me a email or text message after fixing the issue.

Re: TOOK MONTHLY PAYMENT 3 TIMES FOR THE MONTH OF SEPTEMBER

Phil_Adelphus — Tue, 17 Sep 2024 10:05:13 GMT

@Tinky1 You need to contact customer service, either open a ticket at the chat icon bottom right of this page or, if that doesn't work, send support a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: TOOK MONTHLY PAYMENT 3 TIMES FOR THE MONTH OF SEPTEMBER

eddieO — Tue, 17 Sep 2024 12:24:14 GMT

@Tinky1, to confirm, are all 3 charge amounts the exact same? What are the charge dates? And do you only have one account from PM?