topic Redemption in Get Support

Redemption

annesaj — Mon, 16 Sep 2024 21:29:36 GMT

Hi I'd like to know what is this mean? I used to have so much discounts but not anymore.

Re: Redemption

computergeek541 — Mon, 16 Sep 2024 21:33:46 GMT

@annesaj wrote:
Hi I'd like to know what is this mean? I used to have so much discounts but not anymore.

The autopay and loyalty rewards no longer exist. For the most part, customers are only now rewarded for referring new customers and for Community website participation.

Re: Redemption

Sansan — Mon, 16 Sep 2024 21:38:52 GMT

@annesaj as of May 2024, the automatic discounts have been removed. The program has been converted to Points. Points are earned on your Payments, referrals and Community.

When you signed it, it should show how points you have in total.

Re: Redemption

hairbag1 — Mon, 16 Sep 2024 22:31:31 GMT

@annesaj

here's some brief information taken from the "Help Files". Might clear things up for you.

https://www.publicmobile.ca/en/bc/get-help/articles/public-points