topic Re: Does anyone have trouble with realme 12 pro in Get Support

Does anyone have trouble with realme 12 pro

Nickbick7788 — Sun, 15 Sep 2024 20:32:47 GMT

Whenever I play games like PUBG and COD Mobile for more than 30 mins my phone heats up quite a bit and the performance starts lagging. I'm using a case but this seems excessive is overheating normal for this device or is there something I should check to fix it ?

Re: Does anyone have trouble with realme 12 pro

softech — Sun, 15 Sep 2024 11:46:05 GMT

@Nickbick7788

not sure about the overheating, you can try to make sure the phone has the latest firmware

but realme 12 pro is not a phone fully compatible on the PM network. Your phone does not have enough compatible band to be used on PM network

Your phone has the following bands, BOLD are the only compatible ones (with the small number of compatible bands, basically you will have drop calls and no data connection all the time)

Re: Does anyone have trouble with realme 12 pro

BKNS27 — Sun, 15 Sep 2024 15:33:06 GMT

@Nickbick7788

You Realme CPU is overworking while you are playing games on it.

Best to let it cool down before playing. Heat will shorten battery health.