topic rewards category in Get Support

rewards category

Kim121 — Sat, 14 Sep 2024 16:01:18 GMT

Why is it that when I try to go to rewards in my PM my account, it prompts me to sign in, but I can go to the other categories and they're fine?

Getting so frustrated with the amount of time it takes to navigate the PM system.

Re: rewards category

Chalupa_Batman — Sat, 14 Sep 2024 16:04:05 GMT

Hi @Kim121

This sounds like a browser cache issue to me. To avoid cache issues, you can go into your browser settings, clear cache, close browser and restart and then try again.

Re: rewards category

Dunkman — Sat, 14 Sep 2024 16:05:17 GMT

@Kim121

It can be frustrating. The rewards section is on a different website. I did find that once I signed in, future logins into the rewards section does not require a full login/password.