topic Re: When I Change Plans will I keep Add-ons? in Get Support

When I Change Plans will I keep Add-ons?

Tamihir — Fri, 13 Sep 2024 05:11:05 GMT

I am considering switching to a plan with more data versus buying add-on Data

If I choose Switch now will i still have my international calling add-ons?

Re: When I Change Plans will I keep Add-ons?

computergeek541 — Fri, 13 Sep 2024 05:36:48 GMT

@Tamihir wrote:
I am considering switching to a plan with more data versus buying add-on Data
If I choose Switch now will i still have my international calling add-ons?

Long distance add-ons are unaffected by plan changes.

Re: When I Change Plans will I keep Add-ons?

BKNS27 — Fri, 13 Sep 2024 07:58:56 GMT

@Tamihir

Please note if you switch plan Now. There will be no prorated refund for unused days.

If you switch plan on your Next Renewal date. You old plan will expire and the new plan will continue on the next renewal date and new charge will continue.

Re: When I Change Plans will I keep Add-ons?

saturna — Sat, 14 Sep 2024 00:39:20 GMT

Adding a word of caution: I don't know what your current plan is but be aware that, once you are on a higher data plan, it's impossible to switch back to a <$25 plan.

We had an old $15 plan that we switched to a higher data plan for use on road trips over the summer. Exactly like we've done for 6 or 7 years now (and that feature was the main reason we signed up with PM). It's time to switch to a low usage plan again but we're only offered higher priced plans than what we currently have. This policy change is disappointing!