topic Get two numbers in one phone in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252169#M864203 <P>I ignorantly purchased an esim, thinking it would give me a new number. Turns out my esim has the same number as my initial physical sim. Is there a way to maybe add a new subscription to that esim in order to get a new number?</P><P><SPAN>thank you,</SPAN></P><P><SPAN>Nate.</SPAN></P> Thu, 12 Sep 2024 19:40:48 GMT Nate90 2024-09-12T19:40:48Z Get two numbers in one phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252169#M864203 <P>I ignorantly purchased an esim, thinking it would give me a new number. Turns out my esim has the same number as my initial physical sim. Is there a way to maybe add a new subscription to that esim in order to get a new number?</P><P><SPAN>thank you,</SPAN></P><P><SPAN>Nate.</SPAN></P> Thu, 12 Sep 2024 19:40:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252169#M864203 Nate90 2024-09-12T19:40:48Z Re: Get two numbers in one phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252173#M864206 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/472321">@Nate90</a>&nbsp;</P><P>If you phone has dual SIM compatibility, you should be able to purchase a new subscription with a new number. &nbsp;You will need a separate email address and separate account for your new number. &nbsp;Some phones support 2 eSIM while other support one physical SIM card and one eSIM. &nbsp;</P> Thu, 12 Sep 2024 14:06:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252173#M864206 Dunkman 2024-09-12T14:06:09Z Re: Get two numbers in one phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252174#M864207 <P>My phone does support dual sim. I've already purchased and applied the esim to my phone using the existing email account I had.&nbsp;</P><P>I just can't seem to know how to load that new esim with a subscription plan. How would I go about doing that?</P> Thu, 12 Sep 2024 14:11:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252174#M864207 Nate90 2024-09-12T14:11:57Z Re: Get two numbers in one phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252188#M864225 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/472321">@Nate90</a>&nbsp;</P><P>On the PM app on your phone logout on the first account then login and create a new account with a new email address because you can only have 1 account/1 email address.</P><P>Your will need to purchase a new SIM if you want to transfer the first number onto a SIM. Or just left the first number on the eSIM and get a new number/plan on the new SIM.</P> Thu, 12 Sep 2024 14:48:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252188#M864225 BKNS27 2024-09-12T14:48:54Z Re: Get two numbers in one phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252199#M864230 <P>I understand. But I have still wasted the initial purchase of the esim that I did on my existing account...</P> Thu, 12 Sep 2024 15:11:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252199#M864230 Nate90 2024-09-12T15:11:41Z Re: Get two numbers in one phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252255#M864249 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/472321">@Nate90</a>&nbsp;</P><P>so, you just want a new number on the same plan?&nbsp; &nbsp;login to My Account and go to Profile page and change phone number there</P><P>but if you want a new plan with a new esim/physical sim, you will need to buy a new physical sim or esim</P><P>&nbsp;</P> Thu, 12 Sep 2024 18:22:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1252255#M864249 hTideGnow 2024-09-12T18:22:05Z Re: Get two numbers in one phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1254640#M864282 Thu, 12 Sep 2024 20:10:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-two-numbers-in-one-phone/m-p/1254640#M864282 computergeek541 2024-09-12T20:10:46Z