topic Re: Activation in Get Support

Activation

dmparent — Wed, 11 Sep 2024 20:12:55 GMT

can't activate my account. Received a new SIM in mail but it says it is already in use. Will not give me access to any screens until I activate. I guess they need to send me another SIM? AM NOT ABLE TO REACH ANYONE.

Re: Activation

Handy1 — Wed, 11 Sep 2024 19:28:45 GMT

@dmparent And are you using the app to try and activate ? Not website , needs to be app to activate . If still a miss then send support private message

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activation

dmparent — Wed, 11 Sep 2024 20:06:50 GMT

Thank you. I have sent a ticket to the agent