topic Re: Forbidden A1 in Get Support

Forbidden A1

BC167 — Wed, 11 Sep 2024 16:21:19 GMT

I joined Public Mobile and activate the service last night. After insert the SIM, I found that I am not able to use the service and I also cannot access public mobile my account by showing For identity A1. Please help - URGENT!!!

Re: Forbidden A1

Sansan — Wed, 11 Sep 2024 16:54:48 GMT

@BC167 clear cache on your phone and try again.

You can also sign in using incognito mode.

If that doesn't work, click on the proceeding link to message a public mobile agent for further assistance. They will reply back to your inbox which can be found in the envelope or bell by your avatar.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Forbidden A1

hairbag1 — Wed, 11 Sep 2024 16:44:02 GMT

@BC167

use this link to message Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437