topic Reactivating my account in Get Support

Reactivating my account

Summer_18 — Wed, 11 Sep 2024 13:10:51 GMT

Hello!
I was away for one month so I suspended my account. Now that I am back, I would like to reactivate my account.
My services starts on the 17th of each month. Now we are on Sept. 11th. Should I wait until the 17th or can I reactivate my account now? If I do it now, would my next payment date be Oct 11th?

Re: Reactivating my account

Dunkman — Wed, 11 Sep 2024 13:36:40 GMT

@Summer_18

You can reactivate anytime. If you need service, do it immediately. Your next payment date will be 30 days from today.

Re: Reactivating my account

BKNS27 — Wed, 11 Sep 2024 13:39:38 GMT

@Summer_18

You can re-subscribe your account anytime but please note that PM is on a 30 day cycle not monthly cycle. So your renewal date is shorten by a day approximately every 2 months.