https://productioncommunity.publicmobile.ca/t5/Get-Support/Confirmation-text/m-p/1251872#M864030 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/471908">@Kris25</a>&nbsp;wrote:<BR /><P>Hi! I got a new phone and simplified card and have chosen a new number from the ones public offered. Confirmation emails have come through with the new number attached. The final confirmation where public sends a text to activate the Sim card has not come through. Help!</P></BLOCKQUOTE><P>To my knowledge, the text messag sent to the customers after activation isn't to activate the service but to rather send a code so that the custoemr cajn use a 2FA code to log into the self serve account.&nbsp; if you're trying to log into your Public Mobile self serve acount, try the didn't get code/resend code option and check if there is an option to send the code by eitehr e-mail or voice message.</P> Wed, 11 Sep 2024 05:45:02 GMT computergeek541 2024-09-11T05:45:02Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Confirmation-text/m-p/1251871#M864029 <P>Hi! I got a new phone and simplified card and have chosen a new number from the ones public offered. Confirmation emails have come through with the new number attached. The final confirmation where public sends a text to activate the Sim card has not come through. Help!</P><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/471908">@Kris25</a>&nbsp;</P> Wed, 11 Sep 2024 05:41:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Confirmation-text/m-p/1251871#M864029 Kris25 2024-09-11T05:41:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Confirmation-text/m-p/1251872#M864030 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/471908">@Kris25</a>&nbsp;wrote:<BR /><P>Hi! I got a new phone and simplified card and have chosen a new number from the ones public offered. Confirmation emails have come through with the new number attached. The final confirmation where public sends a text to activate the Sim card has not come through. Help!</P></BLOCKQUOTE><P>To my knowledge, the text messag sent to the customers after activation isn't to activate the service but to rather send a code so that the custoemr cajn use a 2FA code to log into the self serve account.&nbsp; if you're trying to log into your Public Mobile self serve acount, try the didn't get code/resend code option and check if there is an option to send the code by eitehr e-mail or voice message.</P> Wed, 11 Sep 2024 05:45:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Confirmation-text/m-p/1251872#M864030 computergeek541 2024-09-11T05:45:02Z