topic Why did this start up again? in Get Support

Why did this start up again?

Dolphin12 — Tue, 10 Sep 2024 23:12:46 GMT

For months the issue stopped but the last few days any calls over 15 minutes drop. Has this started to happen to others?

Re: Why did this start up again?

TheSterlinger — Tue, 10 Sep 2024 23:14:24 GMT

@Dolphin12

Personally haven’t had any issues calling. Have you tried seeing if it’s a coverage problem or an issue with your phone (try the SIM card in another phone if it’s a physical SIM).

Re: Why did this start up again?

Dolphin12 — Tue, 10 Sep 2024 23:19:45 GMT

My husband is not having this issue. He has the same phone as me, so I don't think it's a coverage issue.

Re: Why did this start up again?

BKNS27 — Wed, 11 Sep 2024 01:26:37 GMT

@Dolphin12

If your husband have the same phone and not having the same issue. I would suggest you have your device checked out for any defects.

Re: Why did this start up again?

cellphoneuser1 — Wed, 11 Sep 2024 01:28:25 GMT

@Dolphin12 wrote:
For months the issue stopped but the last few days any calls over 15 minutes drop. Has this started to happen to others?

In the last couple of days, there were network outages in parts of Toronto, Ontario and Markham, Ontario. If you are near, there might be some work being done on the network.

Re: Why did this start up again?

Dolphin12 — Wed, 11 Sep 2024 01:40:51 GMT

We tried that and it was fine. Not sure going to try sim in another phone.

Re: Why did this start up again?

Dolphin12 — Wed, 11 Sep 2024 01:41:39 GMT

Hhhhmmm we are in Maple.Maybe ....