topic Re: PORTING FROM WIND in Get Support

PORTING FROM WIND

DarkNightAP — Tue, 04 Jan 2022 21:12:47 GMT

Hey there!

I have requested port in from saturday of october 29th. Its been over 3 DAYS since the port in was requested. I emailed the PM twice but still the port in is not completed. I got an reply to one my emails saying i have to wait 24 to 48 hours which i have done already. PLEASE HELP! 😞

@Mary_M

Re: PORTING FROM WIND

neilselden — Wed, 02 Nov 2016 14:03:51 GMT

Hi @DarkNightAP,

I'm really sorry that you have had to wait so long. Is your WIND service still active? Do you have any balance to pay off your WINDTab? Make sure the WIND account is active and there are no outstanding balances.

You should send the moderators a private message and include:

1) Your WIND account number

2) Your phone IMEI #

3) Your old WIND phone number

4) Your new PM phone number

I'll also flag a moderator for you right now. @Shazia_K, has been been waiting 3 days for a number to be ported in - could you bump him up in the queue please?

Cheers,

Neil

Cheers,

Neil

Re: PORTING FROM WIND

Rockdaddy22 — Wed, 02 Nov 2016 14:03:18 GMT

You definitely came to the right place for help, hold tight the mods are really busy lately. Since you're having a porting issue, I'd send a private message to Mary with the SIM details, phone number, name on the wind account and account number.

Re: PORTING FROM WIND

DarkNightAP — Wed, 02 Nov 2016 14:08:22 GMT

@neilselden Alright Thank you very much for your help! 🙂 I'll try to do that.

Re: PORTING FROM WIND

neilselden — Wed, 02 Nov 2016 14:10:24 GMT

Hi @DarkNightAP,

My pleasure. Hope you get sorted soon!

Cheers,

Neil

Re: PORTING FROM WIND

DarkNightAP — Wed, 02 Nov 2016 19:42:44 GMT

Hey Guys! Just came back to here to say that my number was ported in successfully! 😄 Thanks to @Mary_M.

Re: PORTING FROM WIND

srlawren — Wed, 02 Nov 2016 20:04:58 GMT

Welcome to Public Mobile, @DarkNightAP!