topic Re: Just ported over from Fido, disappointed with PM lte speeds in Get Support

Just ported over from Fido, disappointed with PM lte speeds

Blueskyzz — Tue, 04 Jan 2022 21:12:41 GMT

I have a samsung galaxy note 5. On Fido, I was consistently getting around 40 Mbps download, 25 Mbps upload.

Now on PM, download speeds vary from 1 Mpbs to 20 Mpbs. Upload speeds are consistently bad, around 0.5 to 1.5 Mbps.

Any ideas as to whats going on?

Re: Just ported over from Fido, disappointed with PM lte speeds

imtiax — Wed, 02 Nov 2016 06:08:49 GMT

Hi there, sometimes it takes some time for it to fully kick in. When I ported in I didn't have LTE or good speeds until a couple hours after. Give it a few hours.

Also can you tell us how many bars and what your getting?

Also what city are you in?

Re: Just ported over from Fido, disappointed with PM lte speeds

Blueskyzz — Wed, 02 Nov 2016 06:12:14 GMT

On average, I have 3 bars. It switches between LTE and LTE+ on occasion. Usually on LTE

I'm in Surrey, BC

Re: Just ported over from Fido, disappointed with PM lte speeds

fboybcb — Wed, 02 Nov 2016 06:42:19 GMT

You might have to try a different device. Nice to see you again from RFD.

Re: Just ported over from Fido, disappointed with PM lte speeds

jordanharris01 — Wed, 02 Nov 2016 12:19:02 GMT

I think most of us here are from RFD 😄

Re: Just ported over from Fido, disappointed with PM lte speeds

WearySky — Wed, 02 Nov 2016 17:12:55 GMT

Have you checked out the Cell Tower Map to see what your local cell tower situation looks like? I don't know where you are in Surrey, but a quick look shows a couple areas that seem to have more sparse Telus towers and more Rogers towers.

Re: Just ported over from Fido, disappointed with PM lte speeds

Blueskyzz — Fri, 04 Nov 2016 05:18:46 GMT

Looks like my house is in a very poor reception area.

Everywhere else speeds have been great.

Re: Just ported over from Fido, disappointed with PM lte speeds

WearySky — Fri, 04 Nov 2016 15:43:45 GMT

@Blueskyzz I'm in the same boat. My house just happens to be right smack in the middle of 3 different Bell LTE towers, and it's equally crappy reception to all three of them. And it then just cycles constantly between the three of them. I still get a bar or two of reception (as long as I don't go in the basement), so it's mostly fine, but I do wonder if it'll affect my battery life, constantly cycling between towers like that.

Re: Just ported over from Fido, disappointed with PM lte speeds

ShawnC13 — Fri, 04 Nov 2016 19:36:08 GMT

@WearySky thanks for the link to the Cell tower map.

I am new here but have ready a lot and am surprised I was the first Bravo on a very useful post. I have seen many Bravos on posts that are just a repost of someone else. I hope this community isn't controlled by "groups" I have been on many forums and it does take away from the value of material posted.

Now probably not the best first post ever but just an observation on my short time here

Re: Just ported over from Fido, disappointed with PM lte speeds

WearySky — Fri, 04 Nov 2016 16:50:34 GMT

@ShawnC13 I haven't seen any evidence of any kind of "clique" type behaviour in the bit I've read thus far... This place is primarily a support forum so it's mostly just folks trying to be helpful. A lack of bravos on a particular post could simply indicate that people forgot to bravo it when they read it, or didn't see that post, or any number of other reasons.