topic Porting # from Telus in Get Support

Porting # from Telus

SonyaS — Sat, 07 Sep 2024 20:00:01 GMT

How long does it typically take to port a phone number from Telus?

Re: Porting # from Telus

hTideGnow — Sat, 07 Sep 2024 17:19:11 GMT

hi @SonyaS within 2 hours

check with PM porting support team and confirm the status. I will send you the number to PM Porting support team Please check your community inbox

Re: Porting # from Telus

Chalupa_Batman — Sat, 07 Sep 2024 17:37:53 GMT

Hello @SonyaS

I ported over my Telus number and ported over both my neighbors Telus numbers to Public Mobile. We said YES to the text that Telus sent and had all 3 lines up within minutes. Did you get a text from Telus giving permission to port? If so, did you do it within 90 minutes? If you're still in SOS mode, sometimes trying your SIM card in a different phone can wake it up. Or rebooting too sometimes wakes it up.

If you put your Telus SIM card in your phone, do you still have service?