Locked out

Agg2024 — Sat, 07 Sep 2024 20:03:31 GMT

I am fully locked out of my account with no way in. There is no customer support? just an ai that doesn't help. I've waited more than three hours multiple times, trying to reset my password. Can someone please contact me

Re: Locked out

Chalupa_Batman — Sat, 07 Sep 2024 15:56:18 GMT

Hello. Here is how to reach them.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

There may be a way to get in. Public Mobile's website is known to have cache issues. If you go to your browser settings, clear your cache then restart your browser and try again. Also, sometimes using the app on the phone is better, at least I found it better.

Re: Locked out

computergeek541 — Sat, 07 Sep 2024 16:12:56 GMT

topic Re: Locked out in Get Support

Locked out

Re: Locked out

Re: Locked out