topic Transfer eSim to new phone in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250710#M863288 <P>So I transferred my phone to a new phone but it says it cannot transfer my eSim from my old phone</P> Sat, 07 Sep 2024 20:01:08 GMT Tumble 2024-09-07T20:01:08Z Transfer eSim to new phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250710#M863288 <P>So I transferred my phone to a new phone but it says it cannot transfer my eSim from my old phone</P> Sat, 07 Sep 2024 20:01:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250710#M863288 Tumble 2024-09-07T20:01:08Z Re: Transfer eSim to new phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250711#M863289 <P>Hello&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/470575">@Tumble</a>&nbsp;</P><P>eSIM's are non transferable.</P><P>Great news though. If you've purchased an eSIM before, you can get another one free. Just log into your account on the app and purchase another eSIM. It will say $5 but at checkout it will go to $0. Easy as pie! Enjoy</P> Sat, 07 Sep 2024 15:29:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250711#M863289 Chalupa_Batman 2024-09-07T15:29:44Z Re: Transfer eSim to new phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250712#M863290 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/470575">@Tumble</a>&nbsp;</P><P>Which model phone did you purchase?</P><P>You should be able to download the PM app to your new phone. &nbsp;Login to your account and then purchase new eSIM (should be free) and the eSIM will be active on your new phone. &nbsp;The old eSIM on your old phone will be inactive afterwards.&nbsp;</P> Sat, 07 Sep 2024 15:30:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250712#M863290 szu 2024-09-07T15:30:30Z Re: Transfer eSim to new phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250796#M863306 Sat, 07 Sep 2024 16:53:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-eSim-to-new-phone/m-p/1250796#M863306 computergeek541 2024-09-07T16:53:36Z