topic Re: Sim activation in Get Support

Sim activation

PublicENEMY1 — Thu, 05 Sep 2024 21:41:41 GMT

I already have a voucher but it won't let me activate my Sim because it's asking me to pY using my card. I wanna use my voucher and can't even get past the review andnpay stage. No one answers thecustomer service either. Anyone help?

Re: Sim activation

EB0 — Thu, 05 Sep 2024 21:45:26 GMT

@PublicENEMY1

You need a Canadian credit card or visa debit to buy your subscription for the first time, after that you can buy vouchers for the monthly subscription

if you don’t have access to a credit card, send a private message to CSA through this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Sim activation

PublicENEMY1 — Fri, 06 Sep 2024 16:41:16 GMT

Thank you very much. I spent hours yesterday trying to do this and got no where. Hopefully I cam by pass it xause I don't have N active credit card