topic Re: Esim isn't working in Get Support

Esim isn't working

Robin1979 — Fri, 06 Sep 2024 03:49:29 GMT

I chose esim as my type of Sim and it didn't work so I purchased a physical Sim and put it in yhe phone and it won't still let me activate my account what do I do. Please help!

Re: Esim isn't working

Handy1 — Fri, 06 Sep 2024 00:22:02 GMT

@Robin1979

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Esim isn't working

BKNS27 — Fri, 06 Sep 2024 00:46:20 GMT

@Robin1979

If the eSIM has been activated, did you transfer your eSIM number to the new SIM on your account?

Did you pick a new number or port your number from another carrier to PM? We need more detail.