topic Re: Getting PIN number in Get Support

Getting PIN number

Paddy2 — Wed, 04 Sep 2024 22:38:19 GMT

I just set up an account. Got message “you have set up a PIN number” . The only problem is I never set one up. Now what

Re: Getting PIN number

Handy1 — Wed, 04 Sep 2024 22:44:00 GMT

@Paddy2 You most likely don’t even have option to change PIN number on newly created accounts . It used to be we had to set one up on activation on older accounts . But this step is skipped now on activation . But you can check your account profile page for PIN option and change it to whatever 4digit PIN you want . Or you simply do t have the option and nothing to really worry about . It’s good thou for using *611 and account confirmation when you need support

pic of where to see it @Paddy2 if you even have the option on new account

Re: Getting PIN number

softech — Wed, 04 Sep 2024 22:43:47 GMT

@Paddy2

You can update/set your account PIN using this direct link on browser:

https://myaccount.publicmobile.ca/en/account/reset/pin

Re: Getting PIN number

Paddy2 — Wed, 04 Sep 2024 22:46:05 GMT

Worked great, thanks so much