topic Re: Error code M8703 in Get Support

Error code M8703

Harryz — Wed, 04 Sep 2024 20:56:16 GMT

I created new account today, applied new SIM, selected plan and made payment from my card. It showed message payment was processed but account configuration error occured. Error code M 8703. I checked my card its debited from my card. When i login to public mobile it opens page review and make payment.

What should i do and to whom should i call

Re: Error code M8703

Handy1 — Wed, 04 Sep 2024 20:56:36 GMT

@Harryz

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Error code M8703

computergeek541 — Wed, 04 Sep 2024 20:57:26 GMT

@Harryz wrote:
I created new account today, applied new SIM, selected plan and made payment from my card. It showed message payment was processed but account configuration error occured. Error code M 8703. I checked my card its debited from my card. When i login to public mobile it opens page review and make payment.
What should i do and to whom should i call

Public Mobile does not offer customer service over the phone. Please contact a Public Mobile customer support agent using the chatbot.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If that doesn't work, send a private message to the username CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Error code M8703

Harryz — Wed, 04 Sep 2024 20:58:55 GMT

Thanks for your guidance

Re: Error code M8703

eddieO — Wed, 04 Sep 2024 21:00:56 GMT

@Harryz you should check to see if your account setup/number transfers have been completed by checking that calling/text and data are working. Did you complete the account activation through the PM app on your device?

Re: Error code M8703

Harryz — Wed, 04 Sep 2024 21:08:04 GMT

I applied for new SIM. I am new customer, doesn't have any service or public mobile plan

Re: Error code M8703

Harryz — Wed, 04 Sep 2024 21:36:30 GMT

@Handy1

I did send private message but no reply