topic Re: How to retrieve my old account with wrong email address in Get Support

How to retrieve my old account with wrong email address

Ephriam — Wed, 04 Sep 2024 18:04:08 GMT

Re: How to retrieve my old account with wrong email address

Handy1 — Wed, 04 Sep 2024 18:05:37 GMT

@Ephriam get support to help you regain access to your old account

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How to retrieve my old account with wrong email address

Dunkman — Wed, 04 Sep 2024 18:32:27 GMT

@Ephriam

Are you able to receive 2FA text to access your self service account? If you can receive text, you could still access your account even with the wrong email address. The wrong email address acts as the login id. Enter your password and receive 2FA text. Then you can change the email address in your profile section.

If you can't receive the 2FA text, then you will need to contact customer service agent.