Re: Number not assigned @CS_Agent

MilliP — Tue, 03 Sep 2024 01:56:23 GMT

i am now having the same issue, were they able to fix the problem?

hTideGnow — Tue, 03 Sep 2024 02:00:10 GMT

can you give us more info? is that a new account? or is that an old account and has been working fine until today?

and outbound calls and data both work?

if you have a physical sim card, test it on another phone

but if it still does not work, check with PM support agent and ask them to refresh your account

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

computergeek541 — Tue, 03 Sep 2024 02:47:54 GMT

topic Re: Number not assigned @CS_Agent in Get Support