Plan Change

gasparmatthew — Tue, 03 Sep 2024 02:16:59 GMT

Yesterday I upgrade my plans from the $23 6gb to the $35 60gb plan, if I wanted to change it back - how would I be able to do that?

Re: Plan Change

hTideGnow — Tue, 03 Sep 2024 02:19:40 GMT

HI @gasparmatthew

usually you cannot change back, especially your plan is no longer available But since only one day, check with PM support agent, ask politely , maybe they will help

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: Plan Change in Get Support

Plan Change

Re: Plan Change