topic Upgrade Plan in Get Support

Upgrade Plan

Josh05 — Tue, 03 Sep 2024 01:15:51 GMT

Hello, if I upgrade my plan, do I have to wait until renewal date?

Re: Upgrade Plan

Handy1 — Tue, 03 Sep 2024 01:23:08 GMT

@Josh05 You don’t have to but it wise to choose the change plan on next renewal option so you don’t lose money on your current cycle . But if you don’t care about that , then you can change plan immediately and start a new 30 day cycle

Re: Upgrade Plan

hTideGnow — Tue, 03 Sep 2024 01:23:17 GMT

HI @Josh05

depends what option you choose

if you want the new features, or extra data from the new plan, choose Change Now to start the new plan now. But you need to understand PM would not refund you the days left for your current plan

if you are not in a rush, then use Change on Renewal and schedule the change at the end of this cycle so money won't be wasted

Re: Upgrade Plan

Josh05 — Tue, 03 Sep 2024 01:23:29 GMT

Thanks. Will an upgrade affect my rewards points balance or will that just carry on?

Re: Upgrade Plan

Handy1 — Tue, 03 Sep 2024 01:24:15 GMT

@Josh05 Your rewards will remain intact you won’t lose anything for changing plans

Re: Upgrade Plan

hTideGnow — Tue, 03 Sep 2024 01:24:21 GMT

hi @Josh05

rewards point will carry on. So, no need to worry the rewards point for plan change, whether you use Change Now or Change on Renewal