topic activate phone number in Get Support

activate phone number

RUSTY-STEELE — Sat, 31 Aug 2024 20:37:36 GMT

I have no data or talk, the only thing that works is text

Re: activate phone number

hTideGnow — Sat, 31 Aug 2024 20:38:30 GMT

hi @RUSTY-STEELE your text maybe just iMessage

so, ask support agent to check if your activation was done correctly

Message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: activate phone number

NDesai — Sat, 31 Aug 2024 22:20:55 GMT

Did you port in your number during activation? If yes, did you get a text to authorize the port in request? If you don't do this within 90 mins, your number won't port in. You must contact PM CS_Agent to get it resolved.

Re: activate phone number

BKNS27 — Sun, 01 Sep 2024 00:04:59 GMT

@RUSTY-STEELE

I thought you ported to Fido from your previous post.

Just talk to Fido about this issue.