topic Buy phone plan with error but payment has been processed. Issue happened 2 times for me. in Get Support

topic Buy phone plan with error but payment has been processed. Issue happened 2 times for me. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Buy-phone-plan-with-error-but-payment-has-been-processed-Issue/m-p/1248293#M861836 <P>I tried to buy phone plan, but face M8702 error for two times. It seems the payment has been processed, but I didn't get the phone plan. It happened two times.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yoson_0-1725123967992.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/136563i0F5A581726C680F5/image-size/medium?v=v2&px=400" role="button" title="Yoson_0-1725123967992.png" alt="Yoson_0-1725123967992.png" /></span></P><P> </P> Sat, 31 Aug 2024 20:42:20 GMT Yoson 2024-08-31T20:42:20Z Buy phone plan with error but payment has been processed. Issue happened 2 times for me. https://productioncommunity.publicmobile.ca/t5/Get-Support/Buy-phone-plan-with-error-but-payment-has-been-processed-Issue/m-p/1248293#M861836 <P>I tried to buy phone plan, but face M8702 error for two times. It seems the payment has been processed, but I didn't get the phone plan. It happened two times.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yoson_0-1725123967992.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/136563i0F5A581726C680F5/image-size/medium?v=v2&px=400" role="button" title="Yoson_0-1725123967992.png" alt="Yoson_0-1725123967992.png" /></span></P><P> </P> Sat, 31 Aug 2024 20:42:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Buy-phone-plan-with-error-but-payment-has-been-processed-Issue/m-p/1248293#M861836 Yoson 2024-08-31T20:42:20Z Re: Buy phone plan with error but payment has been processed. Issue happened 2 times for me. https://productioncommunity.publicmobile.ca/t5/Get-Support/Buy-phone-plan-with-error-but-payment-has-been-processed-Issue/m-p/1248294#M861837 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/467671">@Yoson</a> </P><P>you will need support to sort this out  Please message them</P><P><FONT size="2"> <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           </EM></P> Sat, 31 Aug 2024 17:17:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Buy-phone-plan-with-error-but-payment-has-been-processed-Issue/m-p/1248294#M861837 softech 2024-08-31T17:17:18Z