topic Re: New subscriber in Get Support

New subscriber

SGM2 — Sat, 31 Aug 2024 03:28:39 GMT

Outgoing calls not working incoming ok.

Re: New subscriber

softech — Sat, 31 Aug 2024 00:03:34 GMT

@SGM2

try reboot the phone first

if it still does not work it's a SIM card positioning issue , PM support can help. Message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: New subscriber

Chalupa_Batman — Sat, 31 Aug 2024 00:11:15 GMT

If you just subscribed, did you port over your number from another provider? If so, does the old providers SIM card still work if you put it in your phone?