topic incomplete porting from Virgin in Get Support

incomplete porting from Virgin

ryanelden — Tue, 04 Jan 2022 21:12:09 GMT

@CS_Agent can anyone help with an incomplete number/account porting from Virgin?

I can send/receive texts, and phone out but any incoming calls are going to my old phone/sim card.

Re: incomplete porting from Virgin

nrg_svr — Mon, 30 Apr 2018 19:47:32 GMT

Just give it a bit more time I think... it's in progress by the sounds of it! Unless you did this yesterday or something like that.

Re: incomplete porting from Virgin

will13am — Mon, 30 Apr 2018 19:48:16 GMT

Please contact the moderator team to look into the incomplete port. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.

Re: incomplete porting from Virgin

Luddite — Mon, 30 Apr 2018 21:54:02 GMT

This is duplicate thread. IGNORE and go here https://productioncommunity.publicmobile.ca/t5/Getting-Started/incomplete-porting-from-Virgin/m-p/236806