topic Re: Can't log into account in Get Support

Can't log into account

Natalya_Belich — Thu, 29 Aug 2024 22:15:56 GMT

I can't log into my account. I complete the sign in, enter the code but I seem to be on the general page and there is no way I can get to my account with my credit card info, etc.

Re: Can't log into account

TheSterlinger — Thu, 29 Aug 2024 22:30:33 GMT

@Natalya_Belich clear cache, go incognito mode. Use another device. If still no luck, might be account settings error and you would need to contact Public Mobile directly for help.

If so you can message them at the link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can't log into account

Dunkman — Thu, 29 Aug 2024 23:53:26 GMT

@Natalya_Belich

Might want to also the PM app (if you have not tried already).