topic Re: Transfer from Rogers impossible in Get Support

Transfer from Rogers impossible

Indaure70 — Thu, 29 Aug 2024 00:13:25 GMT

Hello,

I just received my SIM card and wanted to transfer my phone number from Rogers but they say 'this number is not available for transfer'.

I have an account with my landlord, would it be the reason?

In that case, what would be the solution? A new number?

I tried to call Rogers but it's the virtual assistant and that doesn't help.

Thank you

CharlieWhisky — Wed, 28 Aug 2024 12:27:49 GMT

Hi, your account at Rogers must be active to transfer your number. Not sure what you mean a account with your lanlord ? You can try to call Rogers.

softech — Wed, 28 Aug 2024 12:44:14 GMT

While most numbers can be ported into PM, some numbers cannot, please check if the number can be transferred into PM using this link:
https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

Indaure70 — Wed, 28 Aug 2024 19:59:09 GMT

Hello,

It's still active but I'm not the main client, I'm attached to them.

I created a ticket and PM helped my out. The transfer should be done by the end of the day.

Thanks