topic Unauthorized Calls in Get Support

Unauthorized Calls

Prdrader — Tue, 27 Aug 2024 23:15:56 GMT

Since I have signed up I have seen 2 outgoing calls to the same number that I never made both lasting 5 seconds. Has anyone else had this issue?

Re: Unauthorized Calls

Sansan — Tue, 27 Aug 2024 23:18:11 GMT

@Prdrader could be your voicemail. When you check voicemail it usually ends with 4001, 4002

Re: Unauthorized Calls

slusagm — Tue, 27 Aug 2024 23:24:32 GMT

do they end with 4001? that's voicemail. The usage history keeps a record of calls going to Voicemail, too., like when someone left a VM or when you check VM yourself

Re: Unauthorized Calls

hTideGnow — Tue, 27 Aug 2024 23:36:24 GMT

hi @Prdrader

this is the list of the voicemail number, if the numbers in question are here, you are safe

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/td-p/498446

Re: Unauthorized Calls

Chalupa_Batman — Tue, 27 Aug 2024 23:36:33 GMT

Hello @Prdrader

Take a look at this list and see if you find the number. To me, this sounds like a voicemail call out. Meaning someone dialed you, got your voicemail and was redirected there.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/m-p/498446

I see my provincial number on this list show up all the time as I let most people go to my voicemail.

Re: Unauthorized Calls

Prdrader — Wed, 28 Aug 2024 00:53:10 GMT

Thank you. It does end in 4001. Apparently I received calls while my phone was in DND.