topic Re: I've been overcharged in Get Support

I've been overcharged

Daffodils10 — Tue, 27 Aug 2024 21:01:48 GMT

I have been a customer for about 4 years. I I haven’t been receiving any new offers for a long time even though my acquaintances have received many. What may be the reason?

Re: I've been overcharged

computergeek541 — Tue, 27 Aug 2024 21:02:56 GMT

@Daffodils10 wrote:
I have been a customer for about 4 years. I I haven’t been receiving any new offers for a long time even though my acquaintances have received many. What may be the reason?

Customers are always free to change to any plans that are available to them. Please go into your Public Mobile self serve account. If there is a plan that better suits your needs, you will be able to switch to it.

Re: I've been overcharged

slusagm — Tue, 27 Aug 2024 21:03:42 GMT

you have not been overcharged, you just didn't have the promotion

but what plan you have now? did you login to My Account and check Change Subscription page? there are some good deals there this week, like $34 for 60 GB or one for $30 for 15 (or 20?) GB

Re: I've been overcharged

softech — Wed, 28 Aug 2024 15:31:55 GMT

Repeated message from 12+ hours ago