https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1246787#M860904 <P>I had to download and pay for an eSIM a second time before I could use it</P> Tue, 27 Aug 2024 19:04:47 GMT Mariano 2024-08-27T19:04:47Z https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1246787#M860904 <P>I had to download and pay for an eSIM a second time before I could use it</P> Tue, 27 Aug 2024 19:04:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1246787#M860904 Mariano 2024-08-27T19:04:47Z https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1246792#M860906 <P>but the esim is working now?</P><P>you are not supposed to pay for the 2nd esim you just got, PM will cover it, you just need to ask PM to put the $5 back to your account as credit.&nbsp; Please&nbsp;<SPAN>open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen</SPAN></P><P>or message them using this link:<BR /><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Tue, 27 Aug 2024 19:18:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM/m-p/1246792#M860906 slusagm 2024-08-27T19:18:05Z