topic US roaming in Get Support

US roaming

CharlieQ — Tue, 27 Aug 2024 22:21:01 GMT

looking at this plan. If I go to the USA, will I be charged any extra for roaming? Texting? I want to make sure that there will be no other charges when I get back from the USA

Re: US roaming

hTideGnow — Tue, 27 Aug 2024 16:55:50 GMT

HI @CharlieQ

the idea of Canada-US plan is to allow you to use the same service in US like you are in Canada, all included in the plan. So, no extra charge when you go to US to use the service with this plan

Re: US roaming

will13am — Tue, 27 Aug 2024 17:28:34 GMT

@CharlieQ , be sure that you have a VoLTE capable phone when using the service in the US otherwise calling won't work. Note also that if you select this plan, chances are you will not be able to downgrade the plan later.

https://www.publicmobile.ca/en/on/get-help/articles/volte

Re: US roaming

colleeno — Tue, 27 Aug 2024 17:30:37 GMT

@CharlieQ All PM plans are prepaid. If you haven't bought a specific plan or roaming add-on in advance, it just doesn't work. You will never be charged any additional roaming fees.

Re: US roaming

computergeek541 — Tue, 27 Aug 2024 17:42:58 GMT