topic Re: data usage behaviour change in Get Support

data usage behaviour change

alaingaudrault — Tue, 27 Aug 2024 15:52:47 GMT

Recently, my wife's phone indicated that she had run out of mobile data and was cut off. Previously, I believe her service would slow down rather than be turned off. Is this new behaviour? Is there a way to change it back?

Thanks.

Re: data usage behaviour change

hTideGnow — Tue, 27 Aug 2024 15:54:45 GMT

HI @alaingaudrault

it likely some app using data on the background. Are you using iPhone or Android? check the usage and try to find out which apps using most the data

Re: data usage behaviour change

softech — Tue, 27 Aug 2024 15:55:20 GMT