topic Re: Issue Porting Number to Public in Get Support

Issue Porting Number to Public

Hartlin — Wed, 03 Jan 2024 00:07:08 GMT

I'm attempting to transfer my number to Public, but seem to have entered the wrong IMEI number when initiating. I got a text from Public stating this and that an agent would contact me but have not heard from them. In the meantime, I've attempted to open a ticket unsuccessfully, but sent a message to cs_agent. Can someone DM me the port team number so I can contact them to re-trigger the port?

Re: Issue Porting Number to Public

Sansan — Wed, 03 Jan 2024 00:08:36 GMT

I will send youbthe phone number to call. Please see separate email

Re: Issue Porting Number to Public

Handy1 — Wed, 03 Jan 2024 00:09:30 GMT

@Hartlin Best to ignore IMEI and just use old providers account number . No worries I’ll send you the porting team number private message . Call them and they can re trigger the port request for you

Re: Issue Porting Number to Public

Hartlin — Wed, 03 Jan 2024 00:26:58 GMT

Thank you both. Contacted them and it has been resolved and port is approved.

Re: Issue Porting Number to Public

computergeek541 — Tue, 27 Aug 2024 00:16:00 GMT

Re: Issue Porting Number to Public

computergeek541 — Tue, 27 Aug 2024 00:17:17 GMT