topic i key in wrong sim card numbers in Get Support

i key in wrong sim card numbers

Wilcoxlakedesmo — Mon, 26 Aug 2024 18:28:06 GMT

I key in wrong sim card #,

now i m with my plan phone number and when i used my other phone to call my new plan#,i even have my new voice mail box #, but i cannot dial out,

i am thinking of cancel my phone service, last night, i must be 2 tired and my eyes no good.

Thank you .

Re: i key in wrong sim card numbers

slusagm — Mon, 26 Aug 2024 18:29:11 GMT

you don't need to cancel, PM can help to update to the correct one. You can just message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: i key in wrong sim card numbers

AK32 — Mon, 26 Aug 2024 18:33:04 GMT

dont cancel your plan yet, give PM a direct message and they should be able to help you sort it out. but if you cancel, they wont be able to do anything. You can message a customer service agent here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437